For most Real Estate Offices a Proactive and Professional Support team is critical to their business. The support team takes responsibility for much of the organisation and coordination of an office! The tasks often call for tact and diplomacy as well as effective communication skills.
Pa's and Support teamsplay a vital role in supporting the sales team and are key members of any real estate office. Gone are the days where good support staff are easily found and it is costing business's thousands of dollars to continue to train new staff. Often keeping a support member is as simple as talking to them and
finding out what they really want.
Building A Partnership With Your Boss
Below is a model showing the different stages in relationship development between bossesand support teams. At Real Training we understand this diagram and you will be shown the working dynamics between bosses and support staff have changed dramatically over the years.Today the concept is to develop a partnership to strengthen the working relationship.
Let us help you with the following:
- How to take on more challenging and responsible activities.
- How to work in a high pressured environment.
- How to prioritise workloads.
- How to handle complaints.
- How to communicate effectively.
- The key to successful working relationships.
- How to manage your boss or handle 2 bosses!
- How to use technology effectively.
- Internal and external cutomer service systems.
- How to reduce and manage stress.
Talk to Ingrid now about the costs of these coaching programmes on 07 5457 3458 or support@petergilchrist.com.au. Please note that this coaching is only available to a limited number of salespeople and Peter may be 'full' at some times throughout the year.
